Live Chat Software
Best Buy Price: $79
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Live Chat Software
Live chat software is a standard way to provide online interaction between Company representatives and website customers. Easy to setup program empowered with the safe, simple, and hassle free web based chat solution that allows website visitor to get live chat assistance from customer care executives. With the help of this utility customers can ask queries online and will get the immediate response of their questions.
Live chat utility is designed to offer reliable self-service real time support that helps to reduce communication gap between Company and Customers. Professional web chat utility is a perfect solution to analyze what your customers require, what are their expectations from Company and other similar questions. Live support utility helps business managers to track company performance and lets them get feedback of its products and services.
Interactive user interface of the software allows Company agents to easily engage with website visitor anytime, anywhere in the world.
| Why Live Chat Software |
| Easy to Use, Safe To Download, Help Desk Software... |
- Provides easy integration with your website.
- Helps to reduce communication cost up to great extent.
- Enhances business performances by responding immediately.
- Safe to download and run.
- Powerful and easy to use utility.
- Increase customer satisfaction and keep customers coming back
- Economical software with reasonable price
- Buy once and own it. (No setup fees or monthly charges)
| Software Highlights |
| Live chat support, Track web visitors in real time, Operator to Operator chat... |
Online Chat Assistance
Allow web site visitors to chat with your website customer care agents in real-time. |
Handling Multiple Customers At a Same Time
Single operator can assist multiple website customers at a same time. |
Operator To Operator Chat Support
Provision of Operator to Operator chat is provided for more user flexibility. |
Operator Online/Offline Notification
Visual interface of software indicates change in state if agents are online or offline to accept chats. |
Chat Transfer
If an operator is faced with a customer query and he/she knows that it is better suited to another operator, the chat can be transferred easily to another operator. |
Visitor Typing Indication
Operator can easily view when visitor is typing before sending the message. Thus helps to facilitates smooth conversation. |
Push URl’s
An operator has facility of sending pre-defined URL of the websites to quickly assist website visitors. |
Monitoring Website Visitors In Real Time
Helpful in tracking Who, What and Where of Website visitors in real time. |
Tracking Visitor Information
Displays detailed information of Visitor including Visitor IP, Visitor Name, Arrival Time and Date, Browser, Department and Current Page. |
Email Transcripts Of Live Chat Sessions
Facilitates to send the details of live chat sessions to the visitor at desired email id. |
Chat Backup and Restore Facility
Facilitates to backup and restore chat conversation at user defined safe location. |
Canned Messages Support
Canned messages are saved messages used when operator needs to response visitor immediately. |
View Chat History
Provides chat history details along with the chat date, time, visitor’s detailed information and full text. |
Block Selected IP Address
Facilitates to Block IP if required by the operator to prevent chat from selected IP Address in future. |
Browser Tab
Browser Tab is provided for immediate online searches for website operators. |
Sound Settings
Operator can select and play sound file for any Audio Notification if visitor arrives for chat. |
| Where to use |
| Application areas where Live Chat Software can be beneficial for you |
- Online Stores
- Travel Industry
- Online Education
- Financial Industry
- Real Estate
- Healthcare Industry
- And other Industries, Organizations.
| Minimum System Requirement |
| Processor, Memory, Hard Disk, OS |
Your web hosting should support .NET 2.0 or higher and MS SQL Database.
- Processor :- Pentium class or equivalent processor
- Memory :- 512MB RAM
- Free Disk Space :- 15MB
Operating System
- Windows VISTA (Vista Ultimate, Vista Home Basic, Vista Home Premium, Vista Business)
- Windows XP (Home Edition, Professional Edition, Media Center Edition)
- Windows 2003 Server
- Windows NT
- Windows 2000
- Windows ME
- Windows 98
Download 30 days free trial of Live chat software to understand application features and functionality. Once being satisfied, we recommend you to purchase licensed Live Chat Software online.
Chat Software |
